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Case Studies
Channel Command isn’t a faceless firm. It’s a team of four siblings raised on the principles of hard work, transparency, and relentless follow-through.
That upbringing created a company culture where communication is immediate, problems get solved fast, and performance isn’t optional.
Here are a few examples of how we can help your company grow.
Company A
Reigniting Marketplace Growth
Challenge: After a few years on Amazon, this brand hit a plateau in both visibility and new customer acquisition.
Solution: Channel Command restructured their marketplace strategy, optimized listings, and executed a refreshed advertising and inventory model.
Results:
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+108% YoY increase in New-to-Brand Sales ($524K total)
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+90% growth in New-to-Brand Customers (7,670 new buyers)
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+110% growth in New-to-Brand Orders (12,161 total)
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Significant gains in Repeat Customers, proving improved brand loyalty.
“We’d been stagnant for years - Channel Command completely revived our marketplace presence.”
Company B
Scaling Into 8-Figure Growth
Challenge: A strong consumer brand with high potential was underperforming on Amazon due to poor MAP control and limited channel management.
Solution: We deployed full-channel management — from MAP enforcement to global fulfillment optimization — allowing the brand to scale confidently.
Results:
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$14.6M YoY New-to-Brand Sales (+115%)
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+62,767 New-to-Brand Customers (+90%)
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191,032 New-to-Brand Orders
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Repeat Customer Base: +31,784 returning buyers
“Channel Command gave us the structure and accountability we needed to handle rapid growth.”
Company C
Expanding a 10-Year Legacy Brand
Challenge: After 11 years on Amazon, this established company was struggling to expand further and maintain brand control.
Solution: Channel Command implemented optimized advertising, inventory scaling, and brand protection strategies to unlock untapped growth potential.
Results:
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+98% YoY New-to-Brand Sales ($1.07M total)
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+27,101 New-to-Brand Customers (+93%)
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+32,299 New-to-Brand Orders (+105%)
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Repeat Customers: +3,377 (+91%)
“Channel Command’s precision and communication took a decade-old business and made it feel brand new.”
Company D
Turning Small Growth Into Sustainable Scale
Challenge: This brand needed to break out of a limited marketplace reach and find scalable systems for growth.
Solution: We focused on customer acquisition and brand experience consistency through marketplace optimization and enhanced service delivery.
Results:
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+70% YoY New-to-Brand Sales ($189K total)
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+59% New-to-Brand Customers (1,096 total)
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+60% New-to-Brand Orders (1,225 total)
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Repeat Customers: +117 (+60%)
“They brought enterprise-level systems to a small but growing brand, and it worked.”
Company E
Explosive Multi-Market Growth
Challenge: A high-demand product brand with limited infrastructure was unable to keep up with marketplace potential.
Solution: Channel Command stepped in with a complete fulfillment, customer service, and advertising ecosystem to drive expansion across multiple channels.
Results:
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+620% YoY New-to-Brand Sales ($1.7M total)
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+518% New-to-Brand Customers (15,217 total)
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+700% New-to-Brand Orders (20,031 total)
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Repeat Customers: +3,472 (+4,468%)
“Channel Command helped us grow faster than we thought possible, while keeping everything running smoothly.”
